Receptionists are the face of a company, playing a crucial role in providing a welcoming environment to visitors. As a reception manager, your professionalism and dedication make a genuine difference to the business. This course is designed to enhance your understanding of the reception manager’s duties, thereby improving your front desk efficiency and reception manager job opportunities.

The Reception Manager course is a comprehensive guide to becoming a receptionist. Here, you’ll not only master the telephone skills for exceptional client experiences but also understand how a receptionist represents a company and the boss. The course will equip you with the skills to manage queries through the mail, ensure a smooth and efficient mail flow, make travel arrangements, organise meetings and conferences, and maintain files and records in the office, making you a well-rounded professional.

Afterwards, the Manager Receptionist course will introduce you to the vital skills of a reception manager. You’ll understand how they implement those skills into their daily work. Again, the course will improve your knowledge of effective planning and scheduling petty cash handling. Finally, you’ll find a comprehensive guide to office administration. You’ll learn the skills of an effective administrator to plan and lead the administrative tasks of your office.