Course Highlights
Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Patient Customer Service Training has been specially designed to help learners gain a good command of Patient Customer Service Training, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Patient Customer Service Training Course, you will gain both practical and theoretical understanding of Patient Customer Service Training that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
Learning outcome
- Familiar yourself with the recent development and updates of the relevant industry
- Know how to use your theoretical knowledge to adapt in any working environment
- Get help from our expert tutors anytime you need
- Access to course contents that are designed and prepared by industry professionals
- Study at your convenient time and from wherever you want
Course media
Why should I take this course?
- Affordable premium-quality E-learning content, you can learn at your own pace.
- You will receive a completion certificate upon completing the course.
- Internationally recognized Accredited Qualification will boost up your resume.
- You will learn the researched and proven approach adopted by successful people to transform their careers.
- You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Course Curriculum
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Introduction to Patient Customer Service
00:27:00
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Effective Patient Customer Service Training
00:28:00
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Areas of Patient Customer Service
00:38:00
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Customer Service Operative Skills
00:38:00
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Organising Schedules
00:46:00
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Medical Jargon and Terminology
00:46:00
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Effective Filing Systems in Medical Offices
00:37:00
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Patient Customer Service Soft Skills
00:30:00
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What Customer Service Is to Different Medical Professionals
00:38:00
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Providing Customer Service and Support to Colleagues
00:29:00
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Handling Difficult Customers
00:40:00
14-Day Money-Back Guarantee
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Duration:6 hours, 37 minutes
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Access:1 Year
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Units:11
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