Course Highlights
Do you want to be part of the administrative team of big corporations or giant companies? If it is your dream to become a professional in administrative support, you must obtain profound expertise in that subject. The Office Administration Online Course will accelerate your progress towards your goal.
The first chapter of this Business administration course, ‘Admin Support’, starts with building a solid foundation in admin support to ensure smooth operation. Here, you will learn to be organised, be time-efficient, and tackle daily tasks without lagging. As you go to the second chapter, the ‘Office Administration Online Course’ will teach you the ins and outs of business writing. After completing this chapter, you will have the skills to craft professional emails, business letters, and proposals. Chapter 3 will help you unlock your bookkeeping & payroll management skills. You will learn accounting methods, balance sheets, financial planning, budgeting, auditing, and payroll accounting. Learning Chapter 4 will turn you into an excellent customer service professional.
In this administration course’s last five chapters, you will gain advanced knowledge of Microsoft Office. Chapter five, ‘Microsoft Word,’ will build your document creation, editing, and formatting skills. Chapter six covers in-depth knowledge of Microsoft Excel. You will acquire skills ranging from basic Excel to advanced-level data manipulation. The next chapter sheds light on Microsoft PowerPoint. Here, you will be educated on how to create stunning slideshows.
Office admin has to be an expert in data management. This course includes a chapter on ‘Microsoft Access’, which will increase your knowledge of databases, forms, reports, data handling, and data protection. The last chapter closes with ‘Microsoft Outlook’, which will build your expertise to streamline daily operations.
Without delay, enrol in the business administration course for a great career!
Learning outcome
- Gain expertise to provide administrative support, effective time management, and organise tasks with efficiency
- Develop proficiency in business communications
- Acquire the skills to maintain accurate records, bookkeeping
- Capable of ensuring top-notch customer service
- Mastery of Microsoft Word, Excel, Access, and Outlook will increase productivity
Course media
Why should I take this course?
- Increase overall productivity with multiple skills
- Prepare yourself as an office administrator
- Build excellent communication skills
- Get an internationally recognised certificate
- Open the career path in the relevant field
Career Path
- Office Administrator
- Business Writer
- Customer Service Representative
- Executive Assistant
- Office Manager
Requirements
- Interest in office admin jobs
- Basic academic knowledge
- Fast internet connection
- Smartphone/PC/Laptop
Course Curriculum
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Module One – Getting Started
00:30:00 -
Module Two – Getting Organized (I)
01:00:00
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Module Three – Getting Organized (II)
01:00:00
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Module Four – Managing Time
01:00:00
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Module Five – Getting It All Done On Time
01:00:00
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Module Six – Special Tasks
01:00:00
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Module Seven – Verbal Communication Skills
01:00:00
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Module Eight – Non-Verbal Communication Skills
01:00:00
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Module Nine – Empowering Yourself
01:00:00
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Module Ten – The Team of Two
01:00:00
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Module Eleven – Taking Care of Yourself
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module 13: Records Management: Filing Systems
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Working with Words
01:00:00
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Module Three – Constructing Sentences
01:00:00
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Module Four – Creating Paragraphs
01:00:00
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Module Five – Writing Meeting Agendas
01:00:00
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Module Six – Writing E-mails
01:00:00
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Module Seven – Writing Business Letters
01:00:00
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Module Eight – Writing Proposals
01:00:00
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Module Nine – Writing Reports
01:00:00
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Module Ten – Other Types of Documents
01:00:00
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Module Eleven – Proofreading and Finishing
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Introduction
00:30:00
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Module Two – Basic Terminology
01:00:00
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Module Three – Basic Terminology (II)
01:00:00
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Module Four – Accounting Methods
01:00:00
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Module Five – Keeping Track of Your Business
01:00:00
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Module Six – Understanding the Balance Sheet
01:00:00
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Module Seven – Other Financial Statements
01:00:00
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Module Eight – Payroll Accounting Terminology
01:00:00
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Module Nine – End of Period Procedures
01:00:00
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Module Ten – Financial Planning, Budgeting and Control
01:00:00
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Module Eleven – Auditing
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Aspects of Phone Etiquette
01:00:00
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Module Three – Using Proper Phone Language
01:00:00
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Module Four – Eliminate Phone Distractions
01:00:00
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Module Five – Inbound Calls
01:00:00
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Module Six – Outbound Calls
01:00:00
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Module Seven – Handling Rude or Angry Callers
01:00:00
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Module Eight – Handling Interoffice Calls
01:00:00
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Module Nine – Handling Voicemail Messages
01:00:00
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Module Ten – Methods of Training Employees
01:00:00
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Module Eleven – Correcting Poor Telephone Etiquette
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Opening
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Document
01:00:00
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Module Five – Basic Editing Tasks
01:00:00
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Module Six – Basic Formatting Tasks
01:00:00
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Module Seven – Formatting Paragraphs
01:00:00
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Module Eight – Advanced Formatting Tasks
01:00:00
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Module Nine – Working with Styles
01:00:00
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Module Ten – Formatting the Page
01:00:00
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Module Eleven – Sharing Your Document
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Word for Newbies – Activities
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Module One – Getting Started
00:30:00
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Module Two – Opening Excel
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Worksheet
01:00:00
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Module Five – Viewing Excel Data
01:00:00
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Module Six – Building Formulas
01:00:00
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Module Seven – Using Excel Functions
01:00:00
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Module Eight – Using Quick Analysis
01:00:00
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Module Nine – Formatting Your Data
01:00:00
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Module Ten – Using Styles, Themes, and Effects
01:00:00
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Module Eleven – Printing and Sharing Your Workbook
01:00:00
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Module Twelve – Wrapping Up
01:00:00
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Excel for Newbies – Activities
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Module One – Getting Started
00:30:00
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Module Two – Opening PowerPoint
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Presentation
01:00:00
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Module Five – Working with Text
01:00:00
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Module Six – Formatting Text and Paragraphs
01:00:00
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Module Seven – Adding Pictures
01:00:00
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Module Eight – Advanced Formatting Tasks
01:00:00
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Module Nine – Working with Transitions and Animations
01:00:00
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Module Ten – Setting Up Your Slide Show
01:00:00
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Module Eleven – Showtime!
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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PowerPoint Essential Activities
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Module One – Getting Started
00:30:00
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Module Two – Opening and Closing Access
01:00:00
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Module Three – An Introduction to Databases
01:00:00
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Module Four – Sharing Data Using Apps
01:00:00
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Module Five – Working in Your App
01:00:00
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Module Six – An Introduction to Desktop Databases
01:00:00
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Module Seven – Performing Basic Table Tasks
01:00:00
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Module Eight – Working with Fields
01:00:00
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Module Nine – Working with Table Relationships
01:00:00
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Module Ten – An Introduction to Queries, Forms, and Reports
01:00:00
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Module Eleven – Protecting Your Data
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Activities – Microsoft Access for Beginners
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Module One – Getting Started
00:30:00
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Module Two – Opening and Closing Outlook
01:00:00
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Module Three – Understanding the Interface
01:00:00
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Module Four – Working with the Message List and the Reading Pane
01:00:00
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Module Five – Using Message List Commands
01:00:00
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Module Six – Creating a New Email
01:00:00
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Module Seven – Managing Email
01:00:00
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Module Eight – Searching for Items
01:00:00
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Module Nine – An Introduction to the Calendar
01:00:00
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Module Ten – An Introduction to Tasks
01:00:00
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Module Eleven – An Introduction to Contact
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Activities – Microsoft Outlook for Beginners
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Recommended Reading : Office Administration Online Course
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Mock Exam- Office Administration Online Course
00:30:00
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Final Exam- Office Administration Online Course
00:30:00
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Duration:4 days, 5 hours
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Access:1 Year
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Units:118
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