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Medical Receptionist

Diploma in Medical Administration, Clinical Coding and Billing at QLS Level 4 | CPD Certified | 24/7 Learner Support

course-highlight Course Highlights

Take steps to become a qualified Medical Receptionist with this complete training course for entry-level learners. This course has been specially designed by industry experts to give you practical working knowledge of the role and responsibilities of a Medical Receptionist, along with some administrative best practices.

In this comprehensive training course, you will learn fundamental procedures that will equip you with the skills to become a successful Medical Receptionist. From record-keeping to medical coding and billing, it will introduce learners to core best practices that must be adhered to in order to become a competent and confident professional.

You’ll familiarise with common medical jargon and terminology, learn about ethical standards and service user confidentiality, and effective methods for staying organised, developing your time management and administrative skills. What’s more, you’ll explore the use of information technology in healthcare, gaining up-to-date knowledge required to work efficiently with computerised record and filing systems.

Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.

course-benefits Learning outcome

  • Learn about the career path, role and responsibilities of a Medical Receptionist
  • Understand policy regarding confidentiality in a medical environment
  • Learn best practices for maintaining patient medical records and filing systems
  • Familiarise with common medical jargon and medical terminology
  • Know how to use information technology in a medical/healthcare environment
  • Gain a comprehensive understanding of medical coding and billing procedures
  • Deepen your understanding of ethical standards in a healthcare setting
  • Sharpen your organisational, time management and record-keeping skills

course-highlight Certificate of Achievement

Quality Licence Scheme Endorsed Certificate 

Upon completing the final assessment, you can apply for the Quality Licence Scheme Endorsed Certificate of Achievement. Endorsed certificates can be ordered and delivered to your home by post for only £89.

Order Your QLS Certificate 

An extra £10 postage charge will be required for students leaving overseas. 

Skill Up Recognised Certificate

Upon successful completion of the Medical Receptionist course, you have the opportunity to request a Skill Up Recognised Certificate. This certificate holds significant value, and its validation will endure throughout your lifetime.

  • 1. PDF Certificate + PDF Transcript: £14.99
  • 2. Hardcopy Certificate + Hardcopy  Transcript: £19.99
  • 3. Delivery Charge: £10.00 (Applicable for International Students)

CPD Quality Standards Accredited Certificate

After successfully completing the Medical Receptionist course, you can apply for the CPD Quality Standards Accredited Certificate of Achievement. 

1. PDF Certificate: £25.00
2. Hardcopy Certificate: £35.00
3. Delivery Charge: £10.00 (Applicable for International Students)

course-why Why should I take this course?

  • Anyone looking for a formal qualification to kickstart their career
  • Medical Receptionists who are new to the field and wish to develop their skillset
  • Medical students
  • Anyone interested in an administrative role within a healthcare setting

course-why Career Path

  • Medical Receptionist
  • GP Receptionist
  • Healthcare Administrator
  • Clinic Reception Supervisor
  • Medical Office Assistant

course-requirement Requirements

  • No formal qualifications required, anyone from any academic background can take this course.
  • Access to a computer or digital device with internet connectivity.

Course Curriculum

  • play Module 1: Introduction to Medical and Clinical Administration
    play 00:16:00
  • play Module 2: Organise Schedules
    play 00:22:00
  • play Module 3: Maintaining Medical Records
    play 00:20:00
  • play Module 4: Effective Filing Systems in Medical Offices
    play 00:16:00
  • play Module 5: Confidentiality in a Medical Environment
    play 00:15:00
  • play Module 6: Controlling Stocks and Supplies
    play 00:10:00
  • play Module 7: Medical Jargon and Terminology
    play 00:25:00
  • play Module 8: Maintaining Workplace Safety
    play 00:21:00
  • play Module 9: Information Technology in Health Care
    play 00:14:00
  • play Module 10: Medical (Clinical) Coding and Billing
    play 00:18:00
  • play Module 11: Legal aspects and Ethics
    play 00:20:00