Course Highlights
Find the roadmap to an IT support technician career with this IT Support Technician course. This course will teach you the skills to diagnose technical issues related to computer networks, system configurations, and software.in your organisation and perform recovery actions. Meanwhile, you’ll understand how to grow at work and increase your IT support technician salary.
The IT Support Technician course will provide a detailed overview of IT support technician duties and responsibilities in ensuring the safe and efficient functioning of computer systems and networks. You’ll learn about different computer parts and networking fundamentals. Moreover, the course IT support will also provide you with a thorough understanding of system administration services. It will introduce you to the vital cybersecurity skills for technical support. Our IT support courses will also guide you through cybersecurity fundamentals to help protect your business from cyber-attacks.
The IT Support Technician course will also provide lessons on professional development and career skills. Again, you’ll find clear instructions on troubleshooting software and hardware issues. Finally, you’ll identify the role of a Cloud support technician and gain a detailed understanding of storage technology in Cloud Computing. For further information on IT support technician apprenticeships, IT support technician jobs, and IT support technician salaries, feel free to reach out.
Learning outcome
- Understand the core responsibilities of an IT Support Technician.
- Learn how to diagnose and resolve technical issues in computer systems.
- Gain knowledge of common software and hardware troubleshooting techniques.
- Develop skills to manage IT support tickets and customer communications.
- Learn about system maintenance and security procedures to ensure smooth operations.
Course media
Why should I take this course?
- Enhance your skills for a rewarding career in IT support.
- Open up opportunities to work in diverse industries needing IT support professionals.
- Improve your problem-solving abilities and technical knowledge.
- Gain a solid foundation for further career advancement in IT roles.
- Develop the expertise to effectively support and maintain IT infrastructure.
Certificate of Achievement
Skill Up Recognised Certificate
Upon successful completion of the Digital Marketing Certification Course, you can request a Skill Up Recognised Certificate. This certification carries great significance and remains a testament to your skills for a lifetime.
- PDF Certificate + PDF Transcript: £14.99
- Hardcopy Certificate + Hardcopy Transcript: £19.99
- Delivery Charge: £10.00 (Applicable for International Students)
Click below to order your SkillUp Brand Recognised Certificate, complete your payment and get ready to upgrade your resume.
Order Your SkillUp Brand Recognised Certificate
CPD Quality Standards Accredited Certificate
The CPD Quality Standards Accredited Certificate of Achievement is available for application when you successfully finish the Digital Marketing Certificate Course.
Order your CPD Quality Standards Accredited Certificate by clicking the link below, then finish the purchase process to bolster your professional portfolio.
Order Your CPD QS Certificate
Requirements
- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Course Curriculum
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Module 01: Introduction to IT Support Technician00:15:00
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Module 02: Computer Hardware and Software00:10:00
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Module 03: Networking Fundamentals00:16:00
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Module 04: System Administration00:21:00
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Module 05: Cybersecurity Basics00:12:00
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Module 06: Professional Development and Career Skills00:10:00
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Module 07: Troubleshooting Software and Hardware Issues00:14:00
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Module 08: Storage and Cloud Computing00:15:00
14-Day Money-Back Guarantee
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Duration:1 hour, 53 minutes
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Access:1 Year
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Units:8
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