Course Highlights
The Diploma in Housekeeping and Hospitality Management provides a robust foundation for individuals seeking to pursue a career in the thriving hospitality industry. With the UK’s hospitality sector expanding rapidly, this course equips learners with the expertise required to excel in Housekeeping Management and Hospitality Management roles. As the demand for high standards in service and operations increases, professionals with knowledge in these areas are highly sought after.
The importance of effective Hospitality Management has never been clearer, as more businesses in the UK focus on delivering exceptional guest experiences. A strong understanding of Housekeeping Management plays a pivotal role in maintaining cleanliness, safety, and satisfaction within hotels, resorts, and various other establishments. As organisations prioritise customer experience, those with expertise in these areas are well-positioned for rewarding career growth.
Upon completing the Diploma in Housekeeping and Hospitality Management, students will be prepared for a wide range of roles within the hospitality industry. From managing housekeeping operations to overseeing large-scale hospitality events, the course ensures that you are equipped to meet the growing demand for skilled professionals in this field. With the hospitality industry offering competitive salaries and career progression, there is significant potential for both immediate employment and long-term success.
Learning outcome
- Gain a solid understanding of housekeeping management and hospitality operations.
- Learn to manage staff duties and improve housekeeping efficiency.
- Master accounting in hospitality and food & beverage operations.
- Explore the role of technology in e-hospitality and its impact on customer satisfaction.
- Understand front office operations and service quality management.
Course media
Why should I take this course?
- Learn practical skills essential for effective housekeeping management.
- Get in-depth knowledge of the operations of the hospitality industry.
- Master customer service and quality management in a competitive field.
- Enhance your career prospects in both housekeeping and hospitality management.
- Gain expertise in hotel industry operations with a focus on staff recruitment and development.
Career Path
- Housekeeping Manager
- Hotel Operations Manager
- Food and Beverage Manager
- Housekeeping Manager
- Hotel Sales and Marketing Manager
Requirements
- Access to a computer or digital device with internet connectivity.
- Basic understanding of hospitality or customer service.
- Willingness to learn and adapt in a dynamic hospitality environment.
Course Curriculum
-
Introduction to Housekeeping
00:30:00
-
Housekeeping Principles
00:15:00
-
An Overview of Hotel Industry
00:18:00
-
Introduction to Hospitality Management
00:23:00
-
Management of Housekeeping, Engineering and Security Operations
00:25:00
-
Understanding Staff Duties
00:45:00
-
Cleaning
00:30:00
-
Inventory Control
00:45:00
-
Accounting in Hospitality
00:25:00
-
An Overview of Hotel Industry
00:18:00
-
Management of Food and Beverages Operations
00:20:00
-
Management of Front Office Operations
00:19:00
-
Management of Housekeeping, Engineering and Security Operations
00:25:00
-
Management of Service Quality in the Hospitality Industry
00:19:00
-
Marketing in Travel and Tourism Business
00:23:00
-
The Process of Development and Training in the Hospitality Industry
00:23:00
-
The Process of Selection And Recruitment in Hospitality Industry
00:20:00
-
E-Hospitality and Technology
00:22:00
-
Customer Satisfaction
00:23:00
14-Day Money-Back Guarantee
-
Duration:7 hours, 48 minutes
-
Access:1 Year
-
Units:19


Want to get everything for £149
Take Lifetime Pack