Course Highlights
Good communication is vital in medical care and can dramatically impact health outcomes. This Communication Skills in Medical Care course will teach you effective communication skills for comprehensive patient care. It will introduce you to a caregiver’s role in maintaining excellent communication with patients, families, and everyone involved in the team.
The course begins with an introduction to health and social care. By training with us, you’ll learn the importance of communication skills in medical care. The course covers examples of good communication skills for healthcare. You’ll also identify the behaviours of professional communication. The course will teach you about the most effective interviewing tools and techniques. You can use them to understand patients and promote motivation and positive change. You’ll also learn to adapt and improve communication skills to facilitate patient understanding. This will result in a better care experience.
Our comprehensive training will also help you maintain patient confidentiality in medical care. You’ll learn about medical terms for different body parts to enrich your vocabulary and communication abilities. The course will also cover legal implications and ethical considerations influencing communication. Finally, you’ll understand the benefits of using medical terminology in patient interactions. The course will provide you with a list of medical jargon. It will also explain how it helps improve clarity and precision.
Learning outcome
- Understand the principles of effective communication in medical settings.
- Learn techniques to handle difficult conversations.
- Master non-verbal communication cues in patient interactions.
- Gain insights into cultural sensitivity in healthcare communication.
- Improve team collaboration through refined communication strategies.
Course media
Why should I take this course?
- To build trust and rapport with patients efficiently.
- To manage patient information more effectively.
- To mitigate conflicts in medical settings through skilled communication.
- To enhance interprofessional teamwork.
- To ensure compliance and understanding of medical instructions.
Career Path
- Medical Administrator
- Healthcare Manager
- Patient Relations Officer
- Medical Social Worker
- Clinical Coordinator
Requirements
- Basic understanding of healthcare settings.
- Willingness to improve interpersonal interactions.
Course Curriculum
Course Curriculum
| Module 1. Introduction to Health and Social Care | |||
| Module 1: Introduction to Health and Social Care | 00:17:00 | ||
| Module 2: Communication and its Relevance | |||
| Module 2: Communication and its Relevance | 00:49:00 | ||
| Module 3: Importance of Communication in Healthcare | |||
| Module 3: Importance of Communication in Healthcare | 00:34:00 | ||
| Module 4: Professional Communication and Behaviour | |||
| Module 4: Professional Communication and Behaviour | 00:20:00 | ||
| Module 5: Interviewing Techniques | |||
| Module 5: Interviewing Techniques | 00:33:00 | ||
| Module 6: Adapting Communication to a Patient's Ability to Understand | |||
| Module 6: Adapting Communication to a Patient’s Ability to Understand | 00:20:00 | ||
| Module 7: Confidentiality in a Medical Environment | |||
| Module 7: Confidentiality in a Medical Environment | 00:15:00 | ||
| Module 8: Human Body Vocabulary with Pictures | |||
| Module 8: Human Body Vocabulary with Pictures | 00:48:00 | ||
| Module 9: Equipment, Instrument and Lab Tests | |||
| Module 9: Equipment, Instrument and Lab Tests | 00:20:00 | ||
| Module 10: Legal aspects and Ethics | |||
| Module 10: Legal aspects and Ethics | 00:20:00 | ||
| Module 11: Medical Jargon and Terminology | |||
| Module 11: Medical Jargon and Terminology | 00:26:00 | ||
| Module 12: Acronyms and Abbreviation | |||
| Module 12: Acronyms and Abbreviation | 00:37:00 | ||
| Mock Exam | |||
| Mock Exam – Communication Skills in Medical Care | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Communication Skills in Medical Care | 00:20:00 | ||
Don't just take our word for it
1 Year Access 
206 Students -
6 hours, 19 minutes