Course Highlights
Are you struggling to voice your opinions or share your ideas in a conversation? Do you find it challenging to assert your rights or handle criticism effectively? This course, Boost Your Confidence, Assertiveness, & Communication Skills, is specifically designed to help you overcome these hurdles and transform you into a more confident, assertive, and articulate individual. The course is structured to provide you with a comprehensive understanding of assertiveness, its importance, and its impact on your daily interactions. You will learn about your rights and beliefs, how to use assertive body language, and how assertive feedback cards play a crucial role in honing your skills.
The journey doesn’t end there; the course also delves into the intricacies of expressing oneself, providing helpful feedback to others, and defending oneself when criticised. You will be taught how to effectively say ‘no’ when necessary, deal with conflicts and confrontations, and manage challenging situations with poise and composure. Furthermore, the course will guide you in reducing negative emotions and discomfort that often arise during conversations, thereby enhancing your overall communication skills.
By the end of this course, you will have acquired a robust set of skills that will empower you to express your thoughts and ideas confidently and enable you to handle criticism, confrontations, and conflicts with ease. Enrol now and take the first step towards becoming more confident, assertive, and effective communication Skills.
Learning outcome
- Understand and apply the principles of assertiveness
- Recognise and respect your rights and beliefs
- Utilise assertive body language
- Reduce negative emotions and discomfort during conversations
- Defend yourself when criticised
Course media
Why should I take this course?
- To improve your self-confidence and assertiveness
- Enhance your communication skills
- To better handle criticism and confrontations
- Reduce negative emotions and discomfort in conversations
- To build healthier relationships with others
Career Path
- Customer Service Representative
- Sales Executive
- Human Resources Manager
- Project Manager
- Team Leader
Requirements
- A willingness to improve yourself
- An open mind to new ideas and concepts
- A commitment to practise the skills learned
Course Curriculum
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What You Will Learn
00:03:00
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What Is Assertiveness Part 1
00:04:00
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What Is Assertiveness Part 2
00:05:00
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Your Rights And Beliefs
00:07:00
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Assertive Body Language
00:07:00
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Assertiveness Feedback Cards
00:03:00
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Express Yourself: Speak Up, Share Your Ideas & Opinions
00:16:00
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Provide Helpful Feedback To Others
00:07:00
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Receive Negative Feedback, React & Defend Yourself When Criticized
00:10:00
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Learn To Say No
00:06:00
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Deal With Conflicts, Deal With Confrontation, Challenging Situations
00:11:00
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Reduce Negative Emotions & Discomfort When Talking To People
00:09:00
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Duration:1 hour, 28 minutes
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Access:1 Year
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Units:12
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