Course Highlights
The Admin, Secretary & PA Diploma Level 5 is designed to provide learners with a broad understanding of business practices to equip them with the skills to fast-track their careers. You will learn fundamental office procedures, including record-keeping and bookkeeping, managing meetings, and writing business proposals.
Moreover, this comprehensive Admin, Secretary & PA course will also develop your proficiency in Microsoft Office, focusing on four critical programs: Word, Excel, PowerPoint and Outlook. You will learn how to create winning work presentations, manage emails, create professional business documents and navigate spreadsheets, complete with step-by-step guidance.
Earn a recognised qualification in office administration, Secretarial & PA to fast-track your career by adding new skills to your CV. This course is industry-recognised for your full professional development.
Learning outcome
- Learn proper etiquette for business writing and phone communication
- Familiar yourself with the recent development and updates of the relevant industry
- Build your proficiency in Microsoft Office, with step-by-step training
- Learn best practices for maintaining your secretarial & PA diary and writing a proposal
- Understand ethics in business and how to handle confidential documents
- Know the fundamentals of meeting management and time management
- Have excellent knowledge of record-keeping and bookkeeping procedures
- Sharpen your organisational, planning, communication, and management skills
Course media
Why should I take this course?
- Aspiring professionals looking for a formal qualification to kickstart their career
- Anyone looking to gain transferable skills to boost their professional development
- Secretaries and PAs who want to update their knowledge and skills
- Anyone who wants to learn more about office procedures and best practices
- You will learn the researched and proven approach adopted by successful people to transform their careers.
- You will be able to incorporate various techniques successfully and understand your customers better.
Career Path
- Receptionist
- Aministrative Assistant
- Secretary
- Personal Assistant
Requirements
- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Course Curriculum
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Personal Assistant
00:35:00
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Admin Support
00:50:00
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Administrative Management
01:00:00
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Organisational Skills
01:00:00
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Telephone Etiquette
01:00:00
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Business Writing
01:00:00
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Time Management
00:35:00
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Body Language and Effective Communication
00:45:00
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Meeting Management
01:30:00
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Navigate the Excel User Interface
00:28:00
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Use Excel Commands
00:10:00
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Create and Save a Basic Workbook
00:19:00
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Enter Cell Data
00:12:00
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Use Excel Help
00:05:00
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Create Worksheet Formulas
00:15:00
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Insert Functions
00:17:00
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Reuse Formulas and Functions
00:17:00
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Insert, Delete, and Adjust Cells, Columns, and Rows
00:10:00
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Search for and Replace Data
00:07:00
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Use Proofing and Research Tools
00:07:00
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Apply Text Formats
00:16:00
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Apply Number Format
00:08:00
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Align Cell Contents
00:09:00
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Apply Styles and Themes
00:12:00
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Apply Basic Conditional Formatting
00:11:00
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Create and Use Templates
00:08:00
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Preview and Print a Workbook
00:10:00
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Set Up the Page Layout
00:09:00
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Configure Headers and Footers
00:07:00
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Manage Worksheets
00:05:00
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Manage Workbook and Worksheet Views
00:07:00
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Manage Workbook Properties
00:06:00
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Duration:12 hours, 30 minutes
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Access:1 Year
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Units:32
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