Course Highlights
The Admin and Secretarial & PA is the best way to learn all the necessary skills to make yourself an effective admin officer. A smooth-running office needs to be free from lagging and miscommunication. This short course is the perfect one you need to kickstart an office admin career.
The course is designed with 19 modules covering all the topics you need to master as an aspiring admin officer. You will learn all the roles and responsibilities of an office administrator in this course. Plus, you will gain insights into the fundamentals of administrative management. Maintaining logistics without lagging is a tough job. This course will increase your mastery of logistics and travel management. Furthermore, you can boost organisational productivity by learning meeting management and conference arrangement skills.
An efficient office needs an officer who can easily handle the planning of office activities. This course will teach you diary management, time management, record keeping, and filing systems to maintain the efficiency of the office. Besides, you will gain business writing skills to communicate powerfully with the relevant sections. You will learn the receptionist skills to confidently manage any reservations and carry out the daily administrative tasks. This PA course will familiarise you with the crucial factors of customer service. You will be able to provide flawless customer service to ensure a positive brand image for the organisation. Furthermore, you will acquire the skills to manage invoices like a true professional to streamline office operations even during the busiest hours.
So why wait anymore? Enrol fast to start a well-paying career in the office administration field.
Learning outcome
- Gain proficiency in multiple office administration skills
- Acquire the skills to ensure smooth travel arrangements & logistics
- Learn to provide top-notch customer service
- Increase productivity with solid organisational skills
- Ability to plan & arrange meetings and conferences with confidence
Course media
Why should I take this course?
- Unlock opportunities for yourself in the relevant industry
- 24/7 dedicated support
- Excellent course materials
- Increase the value of your resume
- CPD certification
Career Path
- Personal Assistant to a CEO or Executive
- Office Manager
- Administrative Coordinator
- Receptionist Supervisor
- Customer Service Manager
Requirements
- Interested in office administration
- Basic academic knowledge
- Internet/PC/Laptop with smooth internet connection
Course Curriculum
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Introduction to Personal Assistant00:18:00
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Introduction to Office Administration00:14:00
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Skills of an Effective Administrator00:15:00
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Introduction to Reception and Receptionist00:26:00
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Business Telephone Skills00:19:00
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Representing Your Boss and Company00:34:00
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Business Etiquette00:19:00
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Mail Services and Shipping00:25:00
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Travel Arrangements00:24:00
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Organising Meeting and Conferences00:25:00
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Diary Management and Note taking00:21:00
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Time Management00:35:00
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Record Keeping and Filing Systems00:28:00
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Business Writing Skills00:40:00
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Organisational Skills00:25:00
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Communication Skills00:25:00
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Customer Service00:16:00
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Effective Planning and Scheduling00:46:00
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Invoicing/Petty Cash00:27:00
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Assignment – Admin and Secretarial & PA
14-Day Money-Back Guarantee
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Duration:8 hours, 2 minutes
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Access:1 Year
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Units:20
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